Custom Envelopes Artwork & Instructions

Priority Envelope is your source for custom envelope printing, and we want to make the process as simple and efficient as possible for our clients. Please follow our submission guidelines carefully to ensure a smooth and successful printing process. We recommend using preferred software and formats for your artwork and ensuring that all files are prepared with the highest quality standards. Proper file handling, including compression and documentation, will help avoid delays and additional costs. If you have any questions or need further assistance, our team is here to help.

Our preferred platform is Macintosh. We prefer files in the following applications: InDesign, Illustrator, Photoshop and Print Ready PDF’s. PC files will also be accepted in the same file formats as the Mac, but font compatibility issues may exist.

Files created in Microsoft Publisher, Word, or other applications may not print as expected and may result in additional charges.

We accept Print Ready PDF files. Make your PDF using PDF/X-1a settings. If your art has transparencies, choose PDF/X-4. PDF files are more difficult to correct than native files. If the PDF files are not 100% correct, we will ask that you provide a corrected file. Contact us for advice on making PDF files for press.

It is best to send all fonts used in your artwork. With postscript fonts, be sure to include both screen and printer fonts. Remember to include fonts used in linked graphics. If you cannot send us fonts, convert the type to outlines before sending us your art.

Make sure type styles have been applied properly; avoid using pseudo fonts. Align columns/text by using tabs, not the spacebar.

No hairline lines/rules. Specify a precise width on all rules.

Make sure all linked files sent to us are high resolution, with a minimum of 300 dpi for photos and 1200 dpi for line art.

All colors need to be properly defined as process or spot (do not use RGB colors). All unused colors should be deleted from the color palette (this includes placed EPS files). Spot colors need to carry their proper PMS designation. Colors that have been used to designate special colors need to be named to reflect the color as they will print (i.e. a color showing where gold foil is to imprint should be named “gold foil”).

Set all colors to knockout. Priority Envelope will set all overprints and traps in our pre-press department.

Compress your files before emailing to reduce the chances of damage to your documents and speed up transfers. Attach the compressed file to an email and send it to your representative at Priority Envelope. Send your purchase order to the same person.

You can transfer files via our FTP server. Contact us for login instructions. If you are going to be a regular visitor to our site, we can create a personal account for you. As with email, you should compress your files and Email a copy to us. After posting, inform your representative at Priority Envelope of the name of the file you posted. If you wish to use another file transfer site, provide us with login instructions and the name of the file to retrieve it.

Make sure all proofs provided to us are the latest and final versions of the file. It MUST match the art files.

All proofs need to be 100% size and in color if possible. If the art file is sent to us via e-mail, the hard copy proof must follow.

Priority Envelope can provide proofs in different formats such as; PDF, color laser proofs, or Epson color proofs.

Make sure the customer has the rights to all copyrighted materials.

Please let us know if this job is a repeat of one we have done previously. Or a repeat with minor changes.

Failure to follow appropriate procedures may result in complications and delays in the completion of your printing project.

If you need further information or clarification, please don’t hesitate to reach out to us. Our team is ready to assist with any questions you may have about file preparation, submission processes, or any other concerns related to your project. We are committed to ensuring your printing experience is seamless and successful. Contact us via phone, email, or through our online support for personalized guidance and support. Your satisfaction is our priority, and we’re here to help you every step of the way.

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